Contact Us
Contact Us

Contact Us

Listed below are our departments that you might wish to contact. We have included some common requests to point you in the right direction. We are here to service your every need.




Administration Department
  • You would like to have an ID card sent to you in the mail, or you have not received your requested ID card
  • You would like to make a change to your existing policy due to: a typo on your ID card, name misspelling, incorrect date of birth, or a change in coverage dates
  • You would like a renewal notice sent to you in the mail or via email

Please email or call 1-800-335-0611 or collect 0-317-575-2652 and ask for the Administration Department, or fax 317-575-2659.

If you wish to cancel your policy, please email or fax your request to 317-575-2659.
Assistance Department
  • You have a question regarding your benefits and coverage
  • You are needing to seek medical treatment, and it is not an emergency
  • You need help locating a doctor/medical facility
  • You would like to file a claim or have a claims FAQ, please click here
  • You would like to follow-up on your claim status

Please email or call 1-800-335-0477 or collect 0-317-575-2656, or fax 317-575-2256

In the event of a Medical Emergency, please click here *

*This line is not to be used for purchase assistance or purchase errors, only medical emergencies
Claims Department
  • You would like to confirm that your claim has been received
  • You have questions on a claims payment check
  • You have questions on how to file a claim or have a claims FAQ, please click here

Please email
Customer Service Department
  • You would like for a representative to help you choose a policy that is right for you
  • You would like assistance purchasing a policy online
  • You are an agent and would like to learn about how to sell our plans
  • You are not sure what you need. Our Customer Service Department will get you to the right place!

Please email or call 1-800-335-0611 or collect 0-317-575-2652 and ask for the customer service department or fax 317-575-2870.
Sales Department
  • You are an agent and interested in contracting with us

Please email or call 1-877-444-5012, 8:00 AM-5:00 PM Eastern Standard Time.
Underwriting Department
  • You would like to follow up on your submitted Reside Prime or Reside Application
  • You have an underwriting question about a certain medical condition
  • You would like to follow up on your medically underwritten private label Application
  • You would like to follow up on your submitted group quote

Please email . You will receive a response within 2 business days.
Vendor Management
  • Technology product and services providers should contact the Vendor Manager

Please email or call 0-317-573-4529 x 3438.



 
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Seven Corners, Inc.   •   303 Congressional Boulevard   •   Carmel, IN 46032 USA   •   800-335-0611