Assistance Services

Assistance Services

Seven Corners' corporate travel medical and health insurance programs include comprehensive assistance to support business travelers when they leave their home base. Our mission is to provide our corporate clients and their employees or members with complete medical coverage and 24/7 professional emergency assistance when they travel. Our programs offer international business travelers increased protection and fill in the gaps of standard medical and health insurance policies.

Our assistance services include:

 

24/7 Emergency Support & Resources
All of our clients and members are eligible for access to 24/7 emergency customer service as well as a variety of critical resources. These include secure e-mail communications with our representatives(during business hours), claims status information, benefit plan guidelines, downloadable forms, eligibility information, printable ID cards and access to our international provider network.
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ID Cards for International Travel Medical & Health Insurance
We can provide your employees or members with Seven Corners' international travel medical insurance ID cards via either the web or hard copy. Or, if you'd prefer, we can simply add our logo to your organization's existing health insurance ID cards. Either way, your employees or members will have full access to Seven Corners' vast international medical resources.
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International Medical Coordination & Case Management
When your traveling employees or members require medical attention, they can contact Seven Corners' International Provider Relations simply by calling a collect phone number on their ID cards. Our experienced staff member will direct them to the nearest and most appropriate level of health care facility, or if necessary, begin medical evacuation procedures.

Seven Corners pre-contacts referral providers to negotiate direct contracting and minimize your employees'/members' out-of-pocket expenses. If your employee/member is receiving hospital care, Seven Corners will provide a case status report every 48 hours. Case management services also are provided on hospitalizations that require concurrent review.
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More Resources

"During a trip to China I suffered a mini stroke. My traveling companion contacted Seven Corners and they told my doctors to run every test they needed. Seven Corners also provided a translator so I could properly understand my condition and care. Their customer service department has been so friendly and easy to work with. They truly helped me through everything. I can't thank them enough."

--Judith
Toronto, Canada

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