Dear Customers and Partners,
At Seven Corners, we believe in putting you, the customer first. Our mission is to protect our travelers and provide the highest levels of customer service. When you travel with us, you travel with 100+ customer-focused travel insurance professionals ready to assist you.
Our 24/SEVEN customer service guarantee ensures your experience is our priority. We are committed to holding ourselves accountable for meeting the highest customer service standards in the travel insurance industry. You can travel with us confidently knowing you have support from the time of policy purchase to your safe return home.
The 24/SEVEN customer service guarantee embodies seven pillars of our commitment to you, including:
We appreciate the trust you place in us for your travel insurance needs. If you find that we are not upholding our commitment to these areas of the 24/SEVEN customer service guarantee, I invite you to contact us at firstname.lastname@example.org and we will raise any concerns to our customer experience council to make certain we address your feedback.
Thank you for traveling with Seven Corners.
Sue Clevenger, Director – Customer Experience
Text Us! Use +1-888-655-1402 to text instead of calling, emailing, or chatting.
WhatsApp is a great tool. Message +1-317-430-1140 to contact us from all over the world.
Video Chat is available when you contact our medical assistance team. This team often helps customers who are dealing with an emergency, and it’s helpful to connect via video.
Many of our customers requested more self-service options, and we delivered, with plans for more on the way.
Navigator Alliance is our new customer loyalty program. It’s free, and you receive benefits and services, including:
Our Travel with Purpose program gives customers the option to direct a $1 donation to one of 13 nonprofit organizations that work for good around the world. Learn about Seven Corners’ plan to give back!