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Privacy Information

PRIVACY POLICY

Seven Corners Inc. Privacy Notice

Seven Corners Inc. (referred to in this notice as “Seven Corners, “we” and/or “us”) considers privacy with the utmost of seriousness. We respect and are committed to protecting the privacy of visitors and users of our websites and services. We collect, use, disclose and otherwise process personal information in accordance with applicable privacy/data protection laws.

This notice explains how and why we collect, use and disclose personal information, whether in oral, electronic or written form, of individuals who interact with Seven Corners. It also explains how we safeguard the information you provide to us directly or indirectly.

This privacy notice also covers the www.SevenCorners.com family of Web sites, available to visitors located throughout the world. These Web sites are operated in the United States in accordance with laws of the United States and visitors to our Web sites should be aware that the laws of the United States may differ from those of your country of residence.

Seven Corners reserves the right to change the Privacy Policies and Practices at any time. We will post changes on this Web site, which will take effect once posted.

Collection of Personal Information

We collect personal information in a variety of ways, including our Web sites and the internet, over the telephone, through correspondence and from other sources, and, through third parties who have authority to disclose personal information to us, or where we are required to do so by law. The personal information collected by us shall be limited to those details necessary for the purposes identified to you and necessary for business purposes with respect to our products, services and other business relationships involving you.

Typically, we will explain the purpose the collection and use of the personal information when we request it. If you decide to withhold particular information, it may limit our ability to provide you with the services or products you requested.

Children’s Privacy

The Seven Corners family of websites is not targeted to and does not intentionally collect personal information from children under the age of 18. If we discover that a child has provided us with personal information online through this Web site, we will take reasonable steps to delete this information. If you believe we may have received personal information from a child under the age of 18, please contact us at privacy@sevencorners.com.

Cookies

We may use “cookies” to help us improve our Web site by tracking your navigation habits and to store some of your preferences. A cookie is a small file created by an Internet site to store information on your computer. Cookies do not allow Web sites to gain access to other information on your computer. Once a cookie is saved on your computer, only the Web site that created the cookie can read it. No cookie placed on your computer will contain personal information unless it is encrypted.

Use and Disclosure of Personal Information

We will not sell your Personal Information to anyone. We may disclose any of your Personal Information, within acceptable regulatory limitations, when it is necessary for the conduct of our business, or where disclosure is required by law.

In the event we disclose personal information to our service providers, we require our service providers to agree to contractual requirements that are consistent with our privacy and security policies and legal requirements. Service providers are required to use the personal information only for the specific purpose for which we supply it to them, and otherwise comply with legal requirements applicable to the personal information in question. If you believe that a third party has disclosed your personal information to us without your consent to do so, please contact that third party. If they do not respond adequately to your inquiries, please contact us at Privacy@sevencorners.com.

While we do not utilize member personal information to send unsolicited marketing materials, please note that we may send certain information to you for legal, regulatory, or ethical purposes.

Storage of Personal Information

The personal information that we collect from you may be transferred to and will be stored in the United States. The United States may have different levels of privacy protection than apply in your country of residence. By submitting your personal information via our Web site, you agree to any such transfers, storage or other processing. We will take all steps reasonably necessary to ensure that your personal information is handled securely and in accordance with this privacy notice.

It is important to note that some or all of your personal information you provide to third party service providers (such as doctors and hospitals) may be held by them in countries other than your own. Your personal information will be subject to the applicable laws of each such jurisdiction, which may not provide for the same protection as your country of residence. Seven Corners cannot be held responsible for the practices of those third party service providers.

Security of Personal Information

We utilize industry standard security safeguards, including maintaining physical, electronic, and procedural safeguards, in compliance with applicable laws to protect personal information from loss and unauthorized access, modification, disclosure, inappropriate alteration or misuse.

Employees are trained on the importance of privacy including prohibiting the disclosure of any customer information to unauthorized individuals or parties.

Electronic customer files are kept in a highly secure environment with restricted access within a secure building. Paper-based files are stored in a secure building and are further restricted by locking filing cabinets. Access is restricted to authorized employees who have a legitimate business purpose and reason for accessing your personal information.

To guard against unauthorized access, you are required to sign-on to your accounts and secured areas of the Seven Corners websites using a User ID and a password. Both the User ID and password are encrypted when sent over the internet. You are responsible for protecting your own information. Do not share your User ID or password with anyone. If you suspect that someone is using your User ID or password, please report it immediately by sending an e-mail to privacy@SevenCorners.com. Always logout of our Web site to keep your information and account secure. Protect your computer and environment with virus protection and other safeguards to make sure others cannot access your information through your computer. Seven Corners will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties.

When you call us for patient and specific product questions, you will be required to verify your identity by providing personal information. We will only use this information in order to identify you.

While we take reasonable steps to protect personal information transmitted electronically as outlined in this notice, we cannot guarantee our ability to do so as no internet transmission is 100% secure.

Access and Accuracy

Where allowed by law, you may request access to personal information we store about you by sending an e-mail to privacy@sevencorners.com.

There may be circumstances when we are unable to provide access to your personal information. We may deny, or restrict access for legally permissible reasons, such as situations when the information contains references to other individuals and is not reasonably severable, or when it cannot be disclosed for legal, security, or commercial proprietary reasons. In the case that the access may be unreasonably burdensome or expensive, the access may be denied or we may charge a fee. We will advise you of any reason for denying or restricting an access request.

We shall make every reasonable effort to ensure your personal information is accurate, complete and up-to-date. If you believe that we have inaccurate, incomplete or out-of-date personal information about you, you may ask us at any time to correct that information. When an individual successfully demonstrates the inaccuracy or incompleteness of personal information held by us, we will correct or update the information as required.

Please note that before we are able to provide you with any information or correct any inaccuracies we may ask you to verify your identity and to provide other details to help us to respond to your request. We will only use this information in order to verify your identity. Where appropriate, we will communicate these changes to other parties who may have received incorrect information from us.

Additionally, certain business partners may require that you contact them to correct your personal information; in this case we will notify you and provide the appropriate contact information.

In the course of daily operations, access to personal information is restricted to authorized employees who have a legitimate business purpose and reason for accessing it.

We securely destroy, erase or de-identify personal information when it is no longer required to fulfill our services and commitments to you or our contractual obligations following applicable business, legal, or regulatory requirements.

Links to other websites

When we think that information might be of interest or us to our members, we may provide links to other Web sites, not owned or controlled by Seven Corners. A link to a non-Seven Corners Web site does not constitute or imply endorsement by Seven Corners; we cannot guarantee the quality or accuracy of information presented on non-Seven Corners Web sites. Additionally, we cannot be responsible for the privacy practices of other sites. We encourage you to review the privacy practices of any Web site you visit.

Court Order Protection Request

To submit a valid court order of protection and/or a request to receive communications of claim-related information by alternative means or at alternative locations to Seven Corners, Inc., please send the following information to Seven Corners, Inc.

policy information if available;
any alternative address, telephone number or other method of contact; and
a valid court order of protection issued by a New York State Court and/or a statement that disclosure of claim-related information could endanger the person seeking confidentiality.

The information may be sent to the following office address or the email address:

Office Address:
Seven Corners, Inc.
303 Congressional Boulevard
Carmel, IN 46032
ATTN: PRIVACY OFFICER
Email: Privacy@sevencorners.com
Recommended subject line: Confidentiality Request

To revoke a request, a sworn statement that confidentiality is no longer necessary is required.

Legal Restrictions and Terms of Use

Not all insurance products described in this website are available to all persons in all States, Countries, or other jurisdictions at all times. Certain restrictions, conditions and eligibility requirements apply. In addition, if you are a United States or foreign citizen physically located and/or living in the United States while viewing this website, there may be certain additional restrictions, conditions and eligibility requirements that apply. Please contact Seven Corners, Inc. or your independent insurance broker/agent for details.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS SITE.

RESTRICTIONS ON USE OF MATERIALS

This site is owned and operated by SEVEN CORNERS, INC.®. No material from this site may be copied, reproduced, downloaded, uploaded, displayed, sold, published, republished, posted, transmitted, distributed, incorporated into another work or otherwise exploited in any way without the prior written consent of SEVEN CORNERS, INC.. The use on this site by any person of any data mining, data scraping, robot or similar process, device, software or similar or related technology is strictly prohibited. The modification or use of the materials from this site for any commercial purpose is strictly prohibited and is a violation of trademark, copyright and other proprietary rights owned by parties including SEVEN CORNERS, INC. and its affiliates.

DISCLAIMER

THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, SEVEN CORNERS, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SEVEN CORNERS, INC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SEVEN CORNERS, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT SEVEN CORNERS, INC.) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION RELATING IN ANY WAY TO YOUR USE OF THIS SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

GOOGLE TRANSLATION

Translations of pages on the SEVEN CORNERS, INC. website are performed by Google™ Translate, a third-party service over which SEVEN CORNERS, INC. has no control. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Computerized translations are only an approximation of the website’s original content. The translation should not be considered exact and in some cases may include incorrect, incomplete or offensive language. SEVEN CORNERS, INC. does not warrant the accuracy, reliability or timeliness of any information translated by Google™ Translate. In addition, some applications, files or items cannot be translated, including but not limited to graphs, photos, drop-down menus or portable document formats (pdfs).

Please be aware that when a translation is requested, you will leave the SEVEN CORNERS, INC. website. SEVEN CORNERS, INC. does not endorse the use of Google™ Translate and there are other translation services may also be used to view our site. Any person or entities that obtain or rely upon information obtained from the Google™ Translate service does so at his or her own risk. When a translation is complete, you assume the risk of any inaccuracies, errors or other problems encountered. SEVEN CORNERS, INC. is not responsible for any liability, damage or issues that may possibly result from using Google™ Translate.

If you have any questions about Google™ Translate, please click the following link: Google™ Translate FAQs.

LIMITATION OF LIABILITY

Under no circumstances, including but not limited to negligence, shall SEVEN CORNERS, INC. be liable for any indirect, special, incidental, consequential or other damage, including, but not limited to, loss of data or lost profits, which result from the use of, or the inability to use, the materials in this site, even if SEVEN CORNERS, INC. or an SEVEN CORNERS, INC. authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Notwithstanding the above, in no event shall SEVEN CORNERS, INC.’s total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site.

TERMINATION

This agreement regarding the legal restrictions and terms of use for this website is elective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from any and all SEVEN CORNERS, INC. site(s) and all related documentation and all copies and installations thereof, whether made under the terms of this agreement or otherwise. This agreement will terminate immediately without notice from SEVEN CORNERS, INC. if, in SEVEN CORNERS, INC.’s sole discretion, you fail to comply with any term or provision of this agreement. Upon termination, you must destroy all materials obtained from this site and any and all other SEVEN CORNERS, INC. site(s) and all copies thereof, whether made under the terms of this agreement or otherwise.

OTHER

This agreement shall be governed by and construed in accordance with the laws of the State of Indiana, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both Parties.

SERVICE MARKS

The marks, registered marks, service marks, trademarks and the SEVEN CORNERS, INC. logo and designs in these Web pages are the property of Seven Corners, Inc., Inc. and/or its subsidiaries.

Security Statement

Seven Corners Information Security

Seven Corners information systems are located in three areas. Our primary production servers operate at Lifeline Data Centers in Indianapolis, IN. We have secondary servers at our headquarters in Carmel, IN. Lastly, we maintain operations within Microsoft Azure, a secure, cloud-based system of data centers.

Seven Corners has customers that represent all levels of government, including the federal government. We are assessed against FISMA controls (NIST 800-53 rev 4) and maintain Authority to Operate (ATO) with multiple government agencies.

Security and Compliance

Seven Corners maintains a robust security program which includes full event log monitoring through Rook Security, our managed security services provider (MSSP). In addition, external and internal scanning, along with PCI compliance scanning is performed on a monthly basis.

Business Continuity

Seven Corners maintains a tiered backup strategy. Backups are maintained offsite and are always secure in transport and cryptographically protected. Direct connectivity, with failover, between our headquarters and Lifeline allows for high availability and strong business continuity.

Other Resources

You can learn more about our partners at http://www.lifelinedatacenters.com/compliance/, https://www.rooksecurity.com/, orhttp://azure.microsoft.com/en-us/support/trust-center/.

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Copyright © 2017 Seven Corners Inc. All rights reserved.
303 Congressional Blvd. Carmel, Indiana 46032 USA

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