← Return to Blog

The Pandemic Halted the Travel Industry but Couldn’t Ground Seven Corners

Sven | Dec 7, 2021

Written by Cheryl Reed

The pandemic upended nearly every business in the world, none perhaps more than the travel industry. With cities across the globe sheltering in place and airlines grounded, Seven Corners saw two of its three revenue streams impacted overnight.

Some company leaders might have panicked a bit, or at least swallowed hard as 2020 played out. But Seven Corners’ founders have mastered the art of recognizing trends and adapting to monumental change.

Founders Jim Krampen and Justin Tysdal thought the travel insurance segment was an untapped market and launched their solution in 1993. A year later, the first travel app was born, then Expedia hit the market the next year. Suddenly the idea of using a travel agency to book trips seemed outdated. But Jim and Justin didn’t fold their traditional travel tent. They embraced technology and evolved to meet the new challenges of the then-emerging digital travel space.

Founders Jim Krampen and Justin Tysdal and the Seven Corners customer service team.

Working with their carrier partners, Seven Corners was the first-to-market in developing a COVID coverage product solution for its travel insurance plans. Also, the technology and operations teams quickly introduced customer-focused initiatives like implementing WhatsApp to communicate with clients overseas and relying on Salesforce to manage sales and customer service from home. The Carmel-based company has grown steadily, employing nearly 140 people, and they are actively hiring today.

Read more

Search Posts

Be Our Guest

Have an exciting travel story you'd like to share? Let's talk!

This website and various social media updates provided by Seven Corners contain content, information, articles, videos, and links to websites created by third parties. Seven Corners, its owners, and its employees neither endorse nor are responsible for the accuracy, timeliness, or reliability of any third-party information, statements, opinions, or advice and are not liable for any loss, harm, or damage caused by your reliance upon them. Use of such information or the linked websites is entirely at your risk. Concerns regarding this third-party content should be directed to the third party. Seek professional advice, as appropriate, regarding your use of such information and websites.

Because the information on this website and in Seven Corners’ blogs and other social media is written and compiled using knowledge and information available at a certain point in time, it may become outdated. For that reason, information, events, legal requirements, and product changes (including benefits, limitations, exclusions, and services) may not be up-to-date, complete, or accurate at the point in time it is being read. Again, use of such information is at your risk.