Seven Corners Inc
., an innovative international travel insurance and specialty benefit management company, today announces the launch of their new “Adventure Team” program. This data-backed initiative includes a unique digital community for travelers to connect and share experiences and educational information about travel insurance and how it works.
The Seven Corners Adventure Team will provide benefits such as a dedicated customer advocate phone line for travel insurance questions, access to a private travel-focused Facebook Group that connects members on a deeper level, and giveaways and contests exclusively designed for Adventure Team members.
This program is designed to benefit travelers with a new layer of community to discuss specific destinations and recommendations, activity suggestions, travel tips, and more.
“We strive to put our customers first and help them with travel issues they encounter, whether small or large,” said Seven Corners CEO and co-founder Justin Tysdal. “Taking the next step to provide additional assistance to the travel community we serve is incredibly rewarding.”
To develop the program, Seven Corners partnered with AuthentiCx
, an independent customer interaction analysis and consulting company that delivers extensive insights about the customer experience. Using deep-listening data from customer interactions that reveal what consumers value in a travel insurance program and the pain points that can arise during the purchase and claims process, this partnership allowed Seven Corners to develop a beneficial program for travelers around the globe.
“Seven Corners has placed a significant amount of effort into improving the customer experience in the travel insurance industry,” said Amy Brown, founder of AuthentiCx. “They are striving to create unique and refreshing opportunities to nurture a community in an industry that is overdue for customer experience improvements.”
Based on the data provided by AuthentiCx, Seven Corners will first roll out unique elements of the Adventure Team program to purchasers of their most popular product, the Round-Trip Elite travel insurance plan, although all customers and noncustomers alike are eligible to join.
About Seven Corners, Inc.
Founded in 1993, Seven Corners, Inc. is an innovative and service-focused travel insurance and specialty benefit management company that serves a global market. Based in Carmel, Ind., the company offers a variety of customized travel insurance solutions to domestic and international travelers. Seven Corners also provides third party administrative services to insurance companies and administers benefits for U.S. government programs.
AuthentiCx was founded to help businesses explore below the surface of their traditional customer feedback programs. By providing deep listening services on companies’ every-day interactions with their customers, AuthentiCx identifies brand strengths, detractors and insights that they wouldn’t otherwise uncover. These insights are curated into data-backed and compelling stories that influence strategic action.
Haley Williams, Dittoe PR on behalf of Seven Corners, firstname.lastname@example.org or 317-202-2280 X. 19