Frequently Asked Questions (FAQ)

Covered reasons are triggers listed in the plan document that must occur for a trip cancellation, interruption, delay, or missed connection to be covered. 

For Seven Corners Trip Protection, the covered reasons are similar for trip cancellation and trip interruption, but travel delay and missed connection each have different covered reasons or triggers.

To view covered reasons, please see the plan document at  sevencorners.com/about/documents.

Cancel for Any Reason (CFAR) is an optional benefit you can add to Seven Cornes Trip Protection Basic, Choice, or Elite plans for an additional cost. This benefit is not available in all states. Our quick quote tool will offer the benefit to you if it is available in your state.

CFAR reimburses up to 75% of your prepaid, nonrefundable trip cost if you cancel two or more days before your scheduled departure date for any reason not otherwise covered.

Visit our Trip Protection product pages to learn more about CFAR.

CFAR only applies to trip cancellation, not trip interruption, trip delay, or missed connection. 

Pre-existing conditions are medical conditions that existed before your travel insurance took effect. Coverage for these types of conditions varies by plan.

Learn more about pre-existing conditions and how they affect your coverage.

Pre-existing conditions are excluded from coverage. However, the exclusion is waived for some Seven Corners Trip Protection plans if you meet certain requirements. Learn more about how trip insurance defines a pre-existing condition.

Your initial trip deposit date is the day you made your first trip payment.

We ask for this information when, to be eligible for certain benefits, you must purchase coverage within a certain amount of time from when you booked your trip.

We recommend you identify the amount of nonrefundable, prepaid trip payments and deposits you have made and buy coverage for that amount.

This amount can include expenses such as airfare, cruise bookings, hotels, and vacation rentals. It is often shown on your trip itinerary or invoice, although it may not include separate items such as excursions that you pay for separately. Add these amounts and use this total when asked for Trip Cost when purchasing a trip protection plan.

If you fail to insure any prepaid, nonrefundable trip expenses, those uninsured expenses will not be reimbursable if you later need to cancel or interrupt your trip.

Frequent Flyer Miles
Do not include a dollar amount for frequent flyer miles.

For more details, review these guidelines about how to calculate the cost of your trip for travel insurance.

You can cancel your plan in your Seven Corners account. Log into your account and select your plan. If you are still able to cancel your plan, you will see a “Cancel” link under Plan Actions. Select that link and follow the instructions on the page.

If you need more assistance, contact us.

Yes, you can include travel companions on your plan who are not family.

Most changes can be made through your Seven Corners account. This can include updating your trip dates, trip cost, destinations, address, name corrections, and more. You may not be able to edit certain information, depending on the guidelines stated in your plan document.

If you need additional assistance, contact us and we’ll do our best to accommodate your request.

Our Seven Corners Trip Protection plans are examples of trip protection plans.  They provide a package of benefits for travelers, including:

1. Reimbursement for prepaid, nonrefundable trip expenses if you need to cancel, interrupt, or delay your trip, as well as missed connection benefits.
2. Medical coverage for emergency sickness or accidental injury that occurs on your trip.
3. Loss, theft, and damage protection for baggage and personal belongings.
4. Coverage for checked baggage if it is delayed by a common carrier. This benefit is not provided for your trip home.

Trip cancellation coverage can reimburse you for your prepaid, nonrefundable trip payments if you must cancel your trip in its entirety due to a covered reason.

Remember, you will be reimbursed for your nonrefundable trip payments up to the amount you insured. That's why it's important to insure all nonrefundable trip costs. Learn more about how to calculate the cost of your trip for travel insurance.

Trip interruption usually involves some sort of event that causes you to return home early so you miss part of your trip. 

The benefit includes reimbursement for unused portions of prepaid, nonrefundable trip costs and additional transportation costs.

Coverage for baggage and personal effects can protect belongings that are lost, stolen, delayed, damaged, or destroyed during your trip. If your baggage is delayed or misdirected by your airline or other common carrier for a certain amount of time, you can be reimbursed to replace essential items such as clothing and toiletries. The length of time depends on the plan and is outlined in your plan document.

For more details, please view our trip protection product pages.

Seven Corners Trip Protection plans can reimburse you for your nonrefundable, prepaid trip costs for a list of covered reasons if:

• You must cancel your trip.
• You must interrupt your trip.
• Your trip is delayed.

Trip cancellation and trip interruption coverages each have a list of covered reasons (such as weather, sickness, injury, death, and more) that can allow you to cancel or interrupt your trip. 

Trip delay has a separate list of covered reasons. For all these coverages, benefits are not provided unless one of the covered reasons occurs. 

Seven Corners Trip Protection plans cover accident and sickness medical expenses. This can include:

1. Medical treatment for an illness or injury that occurs during your trip.
2. Emergency dental treatment if your natural teeth are injured on your trip.
3. Emergency Medical Evacuation and Repatriation

Please visit our trip protection product pages for more details.

Per the terms of your plan document, the trip delay benefit can pay up to a specific amount per day for reasonable lodging, meals, and local transportation expenses if you are delayed while en route to or from your trip, or during your trip due to a covered reason.

Please review your plan document for details about the trip delay benefit for the plan you purchased.

This is any money you paid toward the cost of your trip that will not be refunded to you by your travel supplier (airline, hotel, cruise, etc.) if you must cancel or interrupt your trip. If your trip cost is more than the amount you insured, you will be paid up to the amount you insured.

Example: You need to cancel your entire trip, and the hotel will only refund 75%, or $375, of the $500 deposit you paid. 
If you cancel for a covered reason, our trip protection plans will reimburse you for the nonrefundable portion, in this case, the remaining $125.

No, please contact your airline or other travel carrier.

Do feel free to contact us with questions about benefits related to a change in your travel arrangements and for questions about filing a claim about this.

Permissible travel destinations can vary by product. Our product pages provide details if destinations are restricted. 

Residents of the United States who are traveling within the United States and/or abroad can buy Seven Corners Trip Protection plans. U.S. residents traveling within the United States only can also buy our Get Away USA plan.

You should enter the total amount of your prepaid, nonrefundable trip expenses. This amount can include airfare, cruise bookings, hotels, vacation rentals, and more. It is often shown on your trip itinerary or invoice, although it may not include separate items such as excursions you pay for separately. 

If you fail to insure any prepaid, nonrefundable trip expenses, those uninsured expenses will not be reimbursable if you later need to cancel or interrupt your trip. 

Learn how to calculate the cost of your trip for travel insurance.

Seven Corners sells group travel insurance for groups of 10 or more people. Contact our licensed sales agents for more information.