For a Life-Threatening Emergency Worldwide:
- Call the local emergency service immediately and seek medical care as they direct.
- Contact Seven Corners Assist as soon as you can.
- We will review for a Guarantee of Payment* to pay the medical facility directly if the facility will allow and we are able to verify necessary information.
- If the facility where you are located cannot provide the level of care necessary for your medical condition, we will evaluate the need for an emergency medical evacuation.
For a Non-Life-Threatening Situation in the U.S.:
- Check your ID card to determine if you are in a network. It will be listed on your card (for example, United Health Care).
- If you have a network listed: You can search for a medical provider near you and schedule treatment. Note: Do not pay a network provider, as they will bill Seven Corners directly.
- If you don't have a network: You can visit any provider you wish and submit a claim. You can also contact Seven Corners Customer Service for help finding a provider near you.
For Travelers with Seven Corners Travel Medical Including the USA: You have exclusive access to unlimited Teladoc virtual visits for minor illnesses and everyday health concerns while you are in the U.S. Learn more about Teladoc virtual visits and setup.
For a Non-Life-Threatening Situation Outside the U.S.:
- Contact Seven Corners Assist for help finding a provider near you. Our Assist team can help if:
- Non-emergency hospitalization is recommended.
- You need to contact us within 48 hours of the first working day following an emergency admission.
- Your physician recommends surgery, including outpatient surgery.
- To find providers that have been vetted by local embassies, you can also explore Wellabroad by Seven Corners.
*A Guarantee of Payment is a document that authorizes your medical provider/facility to treat you up to a stated dollar amount for specified medical conditions. It also includes details of your insurance plan, including medical maximum limit, deductible, and copay if applicable.
