The Wayfinder
Navigate Travel Like an Expert
Getting a sore throat or a stomachache in the middle of your trip is annoying enough without adding a long wait at an urgent care clinic, or a surprise bill on top of it. Healthcare in the U.S. can be expensive and confusing to navigate, especially if all you need is a quick answer or prescription from a doctor.
The good news: If you have Seven Corners Travel Medical Including the USA, you can skip the clinic, the claim form, and any unexpected charges. Your plan includes unlimited virtual visits through United Healthcare's Teladoc network while you're in the U.S., so you can talk to a doctor from wherever you are and get back to your trip faster.
Here's what this benefit covers, who it's for, and how to use it.
Teladoc is a virtual care service by United Healthcare that lets health plan members talk to a doctor by phone or video call, without an office visit. If you have Seven Corners Travel Medical Including the USA, virtual visits are unlimited while you're in the U.S. There's no payment required and no claim form to file. Visits also aren't subject to deductibles, copays, or coinsurance so this is one part of your coverage you can use freely and worry-free, as often as you need it.,
Seven Corners Travel Medical Including the USA is designed for non-U.S. residents traveling internationally, with the U.S. as at least one stop on the itinerary. It covers travelers age 14 days or older. If that's you, this Teladoc service is included automatically as part of your plan, no add-ons or upgrades required.
Haven't purchased a plan yet? Get your quote today and learn more about this built-in service.
Teladoc virtual visits are available anywhere you are in the U.S. as long as your Seven Corners Travel Medical Including the USA coverage is active. Your coverage begins on the latest of the following: the day after you purchase, the moment you depart your home country, or the date you request.
Teladoc virtual visits are not available when traveling outside of the U.S. Once your coverage period ends, so does access to Teladoc.
Getting started takes just a few minutes:
That's it. No referrals, no waiting rooms.
Tip: Download the Teladoc app before you actually need it. If you end up needing care for a minor illness during your trip, you can create an account and start a visit right away instead of hunting for the app. You do not need to create an account unless you are going to initiate a visit.
Teladoc is built for minor illnesses and everyday health concerns, including:
If it's something you'd normally handle with a quick trip to your regular doctor back home, there's a good chance Teladoc can help.
Teladoc is also not available for any minor illness that occur outside of the U.S.
And virtual visits aren't a fit for everything. For anything more serious, like sprains, broken bones, wounds that need bandaging, conditions that may need X-rays, chronic conditions, cancer, or other complex health concerns, you'll need to find in-person care. Dermatology and mental health are also not covered by Teladoc.
While in the U.S., Seven Corners Travel Medical Including the USA gives you access to a large network of U.S. medical providers, so if your situation calls for in-person care, you have options beyond your nearest emergency room.
If you're not sure where to start, Seven Corners Assist is available 24/7 to help you find a doctor or hospital, arrange care, and support you through anything from a routine referral to a true medical emergency, including evacuation and repatriation if it comes to that. Our team is trained to respond quickly and efficiently, with interpreters available around the clock in more than 130 languages.
Think of Teladoc as your first call for the small stuff, and Seven Corners Assist as your partner for everything else.
A minor illness shouldn't derail your trip, and it shouldn't come with a big bill or a pile of paperwork either. With unlimited Teladoc virtual visits, a large U.S. provider network, and Seven Corners Assist all built into your Seven Corners Travel Medical Including the USA plan, help is always within reach, whenever and however trip happens.
If you’re a non-U.S. resident heading on an international trip with the U.S. as one of your destinations — and you haven’t already purchased this plan — get started here. You'll have this service, and everything else your coverage includes, ready to go before you leave.
This is a high-level overview of the Teladoc service. Coverage details, terms, and exclusions are outlined in your plan document.
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