The free look period is a stated time period during which you can cancel the RoundTrip plan and receive a full refund.* This free look period is typically 10 days. However, the number of days varies by state, and some states do not have a free look period.**
If you’re past the free look period, you cannot cancel and receive a full refund because your coverage began for the trip cancellation portion of the insurance the day after you bought it. This means the insurance company was carrying the risk for
you cancelling your trip during that time.
*You cannot receive a refund for the plan cost after your scheduled departure date.
**How do I know what my free look period is? Check your plan document and search for the phrase “free look.” If your state has a free look, it will appear on page one or two of your plan document.