Frequently Asked Questions (FAQ)

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What is travel insurance?
What type of travel insurance do I need?
Does my health insurance follow me when I travel?
Is there travel insurance for visitors traveling to the United States?
How do I choose a travel insurance plan?
Will my credit card provide coverage for me when I travel?
How much does travel insurance cost?
What are the most important considerations when you are buying travel insurance?
What documents do I receive when I buy a travel insurance plan?
What should I do if I lose my travel insurance documents?
What does Seven Corners do?
What should I do if I need to make a change to my plan after I bought it?
What should I do if there is an emergency while I'm traveling?
What should I do if I need to extend my coverage for a longer time period?
How do I file a claim?
What is PHI?
Where are PHI forms located?
When do you need a PHI form?
When do you not need a PHI form?
Do you need a PHI form for children?
Can I authorize permission one-time to provide health insurance information?
What are covered reasons?
What is Cancel for Any Reason?
What are pre-existing conditions?
Are pre-existing conditions covered by trip protection plans?
What is my initial trip deposit date?
How much trip protection should I buy?
How do I cancel my travel insurance plan?
Can I put travelers on my trip protection plan who are not family members?
What steps do I take if I need to change my trip dates or other details?
What is a trip protection plan?
What is trip cancellation coverage?
What is trip interruption coverage?
What type of protection do Seven Corners Trip Protection plans provide for my belongings?
How do trip protection plans protect my trip cost?
What type of medical expenses do Seven Corners Trip Protection plans provide?
What does the trip delay benefit cover?
What are nonrefundable, prepaid trip costs?
Do I call you if I need to change my flight?
Are there travel destinations you do not cover?
Who can buy a trip protection plan?
What amount should I enter for trip cost when I buy a trip protection plan?
What can I do in the Seven Corners mobile app?
Can I extend my insurance coverage using the mobile app?
Where can I download the Seven Corners app?
Where can I seek medical help?
Does travel insurance cover physical activities and/or sporting activities?
What happens if I need to seek medical treatment on the weekend or late at night?
What should I do if I can't pay for my medical expenses while receiving treatment?
What is a guarantee of payment?
What if the local medical facilities cannot provide the medical treatment I need?
What should I do if my loved one has passed away?
How does a travel medical plan work with my domestic insurance when I'm traveling to a country outside of the U.S.?
If I am traveling overseas, do I have to contact Seven Corners first if I need medical care?
How expensive are medical costs abroad?
What is Travel Assistance?
Can you purchase travel insurance for a group?