File a Claim

Sven the puffin

We’re sorry you have to file a claim, but we’ll try to make submitting your claim as easy as possible.

What plan do you have?

Tip: Before you start, gather all your trip related documents to support your claim. Our forms are now available for either download or digital use. For any forms requiring signatures, please sign in ink. Digital signature cannot be accepted.


Understanding the Claims Process

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INFOGRAPHIC: What is the typical travel insurance claims process?

Come along as Sven walks you through each step.

View PDF »
VIDEO: The Top Four Most Denied Travel Insurance Claims

Learn how you can steer clear of them.

Optional information that may be necessary to complete your claim:

How to Submit a Claim Appeal

Claim Status
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