File a Claim

Sven the puffin

We’re sorry you have to file a claim, but we’ll try to make submitting your claim as easy as possible.

What plan do you have?

Tip: Before you start, gather all your trip related documents to support your claim.


Understanding the Claims Process

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INFOGRAPHIC: What is the typical travel insurance claims process?

Come along as Sven walks you through each step.

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VIDEO: The Top Four Most Denied Travel Insurance Claims

Learn how you can steer clear of them.

Optional information that may be necessary to complete your claim:

How to Submit a Claim Appeal

Claim Status

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