Travel Team | Jul 19, 2022
Fly enough, and you fly for free! Has there ever been a sweeter travel deal? But it's not always so sweet and simple. Frequent flyers can be frequently frustrated, are frequently denied, and frequently fail to redeem their miles for the tickets they want.
With airlines struggling over the last decade to find profits, they've made cuts and changes to how they do business. They’ve changed meal service, how much luggage we can bring for free (if any), and now how we can use our frequent flyer miles.
While it’s tempting to throw a tantrum over these changes, that won’t get you very far. Instead, learn to play the game smarter. Figure out which airlines treat their frequent flyers best, know how the industry rewards frequent flyer travel,
and use that information to get the most out of your airline miles.
By being aware of reward travel trends, you have a good chance of getting that seat you want for free.
There used to be all kinds of “secret” formulas for the best time and day to purchase a flight, but technology — and now the pandemic — has changed all that. According to Expedia, you get the greatest savings if you book 28 to 35 days ahead of time for a domestic flight and three to four months in advance if you’re flying internationally. Delta’s website confirms this, saying that the lowest award prices are typically at least 30 days before departure for domestic flights and at least 60 days before departure for international travel.
This can translate into how much your frequent flyer miles are worth. If the ticket costs more for someone paying cash, it’s also probably going to use up more of your miles. If you’re trying to figure out how to travel to Europe on a budget, start by booking your flight at the optimal time.
If you have flexibility in your travel dates, it also pays to travel during the off-season and on days when there’s less demand (mid-week, for example). Your tickets will likely be less expensive at those times.
There have been times when the internet said I could not book a reward ticket for a certain date. But talking to someone on the phone allowed me to do so. Real people can offer real solutions that we might not find in the virtual world.
If you can't find the rewards flight you are looking for online, call the airline's 1-800 number and work with the telephone representative to see if there is anything they can do. They can sometimes free up blocked seats, book you on an alternate route, or find out if recent cancellations will allow you to get that ticket.
Yes, we all hate wading through phone menus, waiting on hold, and being directed to finally talk to someone. By the time you do reach someone who can help, you might feel like giving an innocent representative a “good talking to,” lamenting how unhappy you are with the hold time.
Use this to your advantage. Remember that when you finally get someone on the other line, they are a real person. They've been talking to unhappy customers all day, and it's refreshing to have a pleasant, positive voice to talk to. As the saying goes, you catch more flies with honey than vinegar.
Another word to the wise: don’t wait until the last minute to call. It’s no secret that airlines have been understaffed following the pandemic, resulting in flight cancellations, lengthy delays, missing baggage, and other travel headaches. It very well could take you several days to reach a human being on the phone, so be patient.
It's worth researching the different reward programs, finding out which one works best for you, and then flying that airline as much as you can in order to rack up the miles. What should you look for when comparing frequent flyer miles?
Are there re-banking fees for cancellations? If you book a flight using your miles and then have to cancel, some airlines will charge a fee to credit your miles back to your account. It’s worth noting that some travel insurance will reimburse you for those re-banking fees if you canceled your trip for a covered reason.
Whichever you choose, remember that awards tickets aren’t actually free. Basically, you have to spend money (on one flight) to save money (on another). Choose the right program for your style of travel and book your travel rewards carefully.
Wallet Hub compiled a list of the best frequent flyer programs in 2022 based on various criteria, including the value of rewards points and miles to blackout-date policies. Here are the top five:
Hawaiian Airlines offered the most rewards value at $27.48 per $100 spent, with Alaska Airlines, the top-ranked overall, coming in a close second at $24.65 per $100 spent.
Again, make sure to do your research. The best program for frequent flyers may not be the same program for average or light flyers. It’s all about your flying frequency and individual needs.
There are a number of dated internet articles on this topic that recommend upgrading as the best value for redeeming frequent flyer miles.
The trend is moving towards upgrading being less and less your best value for redeeming frequent flyer miles. Some airlines won’t even let you upgrade after booking your flight, or they also require cash payment in addition to miles.
Gary Leff, who runs View From the Wing, said in an interview with USA Today that while upgrading used to be the smartest way to spend miles, this is no longer so as many mileage-based upgrades have gotten expensive: "U.S. airlines either restrict you from being able to use miles to upgrade on the cheapest fares or require a cash copay to upgrade.” He concluded that, "Free seats are usually a better deal."
Every airline's mileage program has an accompanying credit card program where you earn miles for every dollar you spend. Most offer 25,000 to 50,000 miles just for signing up for a card. That could be enough miles for a roundtrip domestic ticket, or even a ticket to Central America or the Caribbean.
In general, the cards have annual fees between $65 and $95, but even these are negotiable. If you call the credit card company and try asking), many will either reduce the fee or make it disappear altogether.
When dealing with the credit card representative, remember to always adhere to the advice from tip #2. Be kind and be human, and you'll be treated kindly and humanely.
Most credit cards require you to spend a few thousand dollars before you are awarded miles, so only opt-in if you would be able to make enough purchases in the allotted time to be awarded miles (and not amass unnecessary debt).
Important note: Your credit score is affected by both the number of cards opened and closed, as well as the number of cards open at any given time, so make sure you keep this in mind during this process and don't overuse it.
As long as you pay your cards off on time and avoid doing exactly what the card companies want you to do (incur debt), the payout is free travel that could save you thousands of dollars annually.
Just because the rules are changing to make rewards travel trickier, it doesn't mean you need to lose out. It just means that you need to do some legwork to get the same deals you did a few years ago.
The skies are open, and the opportunities to fly freely through them are readily available. It's likely you'll be charged for your lunch, and it won't be the most delicious meal you've ever had, but something about eating at 30,000 feet above the ground on a reward travel seat makes it taste delicious.
While you cannot use travel insurance to protect a flight you “paid” for with airline miles, trip protection can cover other prepaid, nonrefundable trip costs if you need to cancel, interrupt, or delay your trip for covered reasons. It can also reimburse you for missing, delayed, damaged, or destroyed baggage. And, like we said above, travel insurance can reimburse you for fees associated with re-banking your frequent flyer miles if you cancel your trip for a covered reason.
Visit SevenCorners.com or talk to one of our licensed travel insurance agents to learn more about your options for insuring your next trip.
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