Our mission is to protect, connect, and care for people worldwide. From travelers in crisis to patients in underserved communities, we help customers and partners navigate complex moments with confidence. Whatever the need, we’re in your corner.
About UsWe create extraordinary experiences that earn our customers' trust and business every single day.
We listen carefully, turning feedback into ideas that help us serve and wow our customers.
We act with fairness, reliability, and transparency, and we hold ourselves accountable for every outcome.
We're empowered to solve problems, taking initiative and following through until the job is done.
We pay close attention to detail, serving our customers and each other with care and accuracy.
We invest in our employees through a competitive package that includes medical, dental, and vision coverage, employer HSA contributions, a 401(k) match, paid parental leave, and more.
We trust our team to do their best work, with remote, hybrid, and in-office options that vary depending on role.
We invest in your career growth with support for certifications, leadership development, coaching, industry conferences, and more.
We encourage rest and travel with generous PTO, plus dedicated volunteer time off and paid parental leave for life's big moments.
Our EAP offers free, confidential counseling, plus financial and legal support and practical resources to help you through life's challenges.
From cookouts and food trucks to Halloween contests and dunk tanks, we make time to celebrate wins and have fun together.
Our commitment to caring for people extends to our corporate social responsibility. We partner with Remote Area Medical, Fund for Education Abroad, and Million Meal Movement to expand access to medical care, help students see the world, and fight hunger close to home. Team members can also give back through volunteer time off and a company donation match.
Learn More
I really enjoy creating new products and improving existing ones to help travelers around the world have the protection and peace of mind they need. Getting to do that in a supportive, caring, and innovative environment makes coming to work each day incredibly rewarding.
Becky Givan
Product Management Advisor
Team member since 1999
