FAQs

Affordable Care Act FAQs

  • Affordable Care Act FAQs

  • I am a U.S. citizen residing outside of the U.S. on a Reside® Medical Plan. Does the individual mandate apply to me?

  • I am a Non-U.S. citizen covered under a Reside® Medical Plan. Does the individual mandate apply to me?

  • Am I a Resident or Non-Resident Alien

  • I am a non-U.S. citizen that will be temporarily traveling to the U.S. Do I need PPACA coverage?

  • I am an individual residing outside of my home country and covered under an employer group plan. Does PPACA apply to me?

  • What will my tax be if I am required to have PPACA coverage, but do not purchase it?

  • I am a U.S. citizen that will be temporarily traveling outside of the U.S. Do I need PPACA coverage for this?

  • I am a non-U.S. citizen and an international student. Will PPACA’s individual mandate affect my Seven Corners plan?

  • Is my insurance plan with Seven Corners considered “health insurance coverage” under PPACA?

Claims FAQs

  • What do I need to do to file a claim?

  • My parents are returning home. Can the claims check be sent to me?

  • Will you send my claim reimbursement via wire transfer?

  • How do I appeal my claim?

  • What if I paid for my medical bills in a foreign currency and my doctor’s receipts are in a foreign language?

Travel Assistance FAQs

  • How do members outside of the U.S. know which providers are closest to them?

  • What happens if a member pays their claim upfront and needs reimbursement?

  • What methods of claims payment are available?

  • How extensive is Seven Corners’ international provider network?

  • Seven Corners states that it pays in foreign currency. Is that necessary?

  • How are foreign claims processed?

Trip Protection FAQs

  • What is a trip protection plan?

  • How do trip protection plans protect my trip cost?

  • What are non-refundable, prepaid trip costs?

  • What are covered reasons?

  • What is Cancel for any Reason?

  • What is trip cancellation coverage?

  • What is trip interruption coverage?

  • What does it mean when you say the medical expense protection on RoundTrip plans is secondary?

  • What type of protection do the RoundTrip plans provide for my belongings?

  • What are pre-existing conditions?

  • Are pre-existing conditions covered?

  • What coverage does the political evacuation benefit on RoundTrip Choice provide?

  • What is a 10-day look?

  • What is my purchase date and what is my effective date?

  • How much trip protection should I buy?

  • How do I cancel my RoundTrip protection plan?

  • What steps do I take if I need to change my trip dates or other details?

  • What type of travel assistance services do you provide?

  • What should I do if there is an emergency?

  • Do I call you if I need to change my flight?

  • Are there travel destinations you do not cover?

  • Can a group of people put the group’s entire trip cost on one person’s policy?

  • To figure out my family’s trip cost, should I divide the total trip cost by the number of people?

  • What type of medical expenses do RoundTrip plans provide?

  • Who can buy a trip protection plan?

  • What information do I need to buy a trip protection plan?

  • Trip start and end date
  • Destination
  • Initial Trip Deposit Date (the first time you made a payment for the trip)
  • The total non-refundable trip cost per person 
  • Can I put travelers on my trip protection plan who are not family members?

  • What is my initial trip deposit date?

  • When is it too late to buy trip protection insurance?

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